Transparency In Shipping Policy
Transparency in Shipping (TIS Policy)
What is it?
Transparency in Shipping (TIS Policy) is Vector Delta Logistics' commitment to providing unparalleled openness and clarity in all aspects of our logistics services. It is a cornerstone of our operations, setting us apart as the only 3PL provider in the U.S. that ensures complete transparency for all parties involved.
Why is it Important?
This commitment is critical because it fosters trust and accountability throughout our supply chain. By offering visibility into billing, payments, and operations, we eliminate the excessive profit margins commonly associated with 3PL providers. This level of transparency ensures fairness and reliability for both carriers and shippers.
How Does it Differentiate Us?
Vector Delta Logistics stands out by delivering Transparency in Shipping. Our asset-based carriers can trust us because they have access to the numbers. They see what we bill shippers and what they are paid, eradicating exorbitant profit margins. This trust translates into a significant decrease in billing issues, delays, and missed appointments.
Benefits for Shippers
Shippers partnering with us experience increased accuracy, on-time deliveries, and overall reliability. Our transparent approach means competitive market pricing without inflated charges. Unlike other 3PL providers, we cap our profit margins at 15% (with a goal of 10%), ensuring fair pricing for our shippers. We will reimburse shippers for any profit margins above our cap.
Ensuring Honesty
To maintain our commitment to transparency, we welcome shippers and carriers to conduct audits of our processes while we work towards getting formal audits under SOC-2, Part 11, ISO and more to back our commitments. Our proprietary software is designed to prevent misinformation, guaranteeing that the numbers you see accurately reflect the payments to carriers.
Portal
Upon onboarding with Vector Delta Logistics, shippers and carriers gain access to their own web portal allowing them to manage their relationship with us. Taking transparency to the next level, we provide analysis for all shipments for any shipper or carrier we work with on 10 loads or more per month. Our AI-powered and user-friendly system ensures customers receive comprehensive Business Information Analysis reports for all their freight logistics needs.
Choose Vector Delta Logistics for a shipping experience built on trust, transparency, and reliability.